The deputy chief minister of Andhra Pradesh Pawan Kalyan had been warning people about the Amazon gift card scam that has been looting people of money through third party apps.
Now, Pawan has meticulously explained the whole issue and here’s what he had to say about the same.
“While putting money into the Amazon gift card, the process is seamless and straightforward. Simply enter your card or UPI information, and the transaction is complete.
However, this is not the same while recovering balance from an expired gift card. Users must contact customer service, explain their situation and go through a lengthier and complicated procedure.
Why not implement a simple solution where the unused balance could be automatically transferred to the source account or the linked bank account. This would save time and prevent users from losing their gift card voucher funds. E-commerce platforms must promote simplicity, transparency, and equity. A user-friendly resolution method will protect customers and increase trust among millions of users.
I urge @amazonIN @AmazonHelp @amazon to explore a simple solution to this issue that millions of users could be facing.” Pawan noted that transparency and accountability are to be enforced by Amazon and also local fiscal authorities to curb such incidents in the future.